Dear Hyundai,
I am a proud owner of a Hyundai Elantra MD, Model year 2012, purchased from your local dealer here in Egypt, GB AUTO.
As you know with the recent evens in Egypt, grand theft auto has been increasing and it was a matter of time before an issue like the one I am reporting is to be unfolded, GB AUTO sadly sells the Elantra without an IMMOBILIZER system, considers it as "Luxury" Option and only adds it to higher levels of trim of the car (Not to mention the ABS/Airbags features which is a separate issue).
And I hope you know that the basic anti-theft system applied in the Elantra is a big failure itself.
This following video happened here in Egypt, in which a Basic Elantra 2012 MD was stolen in less than 2 minutes in a very simple and easy way by the hands of 2 unprofessional thieves (they are kids!!)
‫سرقه النترا 2013 فى 2 دقيقه بس‬‎ - YouTube
The car owner of this car paid 30,000 LE ($5000) RANSOM to the thieves so they could return it !
Although as she claims, GB AUTO has announced that there is a better ANTI-THEFT system available to be installed and I know a friend who has installed it for A FEE.
She did install this so much called "Advanced system" and the car as you can see got stolen in less than 2 Minutes.
I tried to ....... GB AUTO and they are only interested to know the car owner of the video, not what to do or to be done regarding the rest of their customers which I hope you know are A LOT (The Elantra MD is one of the best selling cars in 2012 Here).
I Simply demand that Hyundai install an immobilizer system or a similar system with ENOUGH security to the mentioned car covered by the warranty not for a fee.
As you may know the spreading of this video and the news of how easy it is to steal an Elantra has spread fear here in Egypt. And would hurt Hyundais Image in Egypt and the Middle East not to mention sales !
Thanks,
A Proud Elantra Owner!