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بعد مشكلة استدعاء ما يقرب من 500 الف سيارة في الصين بها فيتيس DSG وفشل مجموعة فولكس فاجن في ايجاد حل قامت الشركة بمواجهة موجة شكاوى عنيفة من مستهلكين بفرنسا من مشاكل تتعلق بنفس الفيتيس وهي نفس شكاوى المرصودة بالصين
وتتلخص في اصوات مزعجة وغريبة عند النقلات واعطال مختلفة
ولجا المجموعة الالمانية العريقة الي حل غير جذري للمشكلة من خلال زيادة الضمان علي الفيتيس الي 10 سنوات للمستهلكين في الصين وماتزال المشكلة الفرنسية تؤرقهم
وينتهي المقال بسؤال عن ماذا ستفعل فولكس فاجن وسيكون من المثير ان نري كيف ستتصرف الشركة الكبيرة في هذا الموقف
الموضوع الاصلي
Faulty Volkswagen DSG Gearboxes Reported in Europe - autoevolution
Faulty Volkswagen DSG Gearboxes Reported in Europe
We have been informed that owners of Euro-spec VW cars (Polo, Golf and Scirocco) are reporting similar problems to the ones that caused a massive recall in China (500,000-strong). The issue has been reported in France, where owners of the aforementioned cars started reporting hearing strange noises coming from the gearbox, which lead them to believe that there may be a design flaw which wears the mechanisms inside it prematurely.
The culprit is VW’s latest twin-clutch setup, the seven-speed DSG7, which reportedly makes the ‘strange noises’ when shifting from 4th to 3rd, 3rd to 2nd and 2nd to 1st, inside the car. However, outside, a different sound is audible, a ....llic and repetitive sound which is made when the car goes over speed-bumps. Whatever it is, it sounds serious, especially since owners first began to hear it “a few weeks after delivery” (of the car) - nothing should wear out that quickly.
Also, since the problem in China was never really solved, as they just increased the warranty coverage to 10 years, it will be interesting to see how VW handle this problem in a market very close to home - France. Furthermore, the angry group of French VW owners claim that Seat, Skoda and Audi drivers are also reporting the same problems, so If this report turns out to be accurate, it will spark further outrage and may dent VW’s famed ‘bulletproof’ reliability record.
بعد مشكلة استدعاء ما يقرب من 500 الف سيارة في الصين بها فيتيس DSG وفشل مجموعة فولكس فاجن في ايجاد حل قامت الشركة بمواجهة موجة شكاوى عنيفة من مستهلكين بفرنسا من مشاكل تتعلق بنفس الفيتيس وهي نفس شكاوى المرصودة بالصين
وتتلخص في اصوات مزعجة وغريبة عند النقلات واعطال مختلفة
ولجا المجموعة الالمانية العريقة الي حل غير جذري للمشكلة من خلال زيادة الضمان علي الفيتيس الي 10 سنوات للمستهلكين في الصين وماتزال المشكلة الفرنسية تؤرقهم
وينتهي المقال بسؤال عن ماذا ستفعل فولكس فاجن وسيكون من المثير ان نري كيف ستتصرف الشركة الكبيرة في هذا الموقف
الموضوع الاصلي
Faulty Volkswagen DSG Gearboxes Reported in Europe - autoevolution
Faulty Volkswagen DSG Gearboxes Reported in Europe
We have been informed that owners of Euro-spec VW cars (Polo, Golf and Scirocco) are reporting similar problems to the ones that caused a massive recall in China (500,000-strong). The issue has been reported in France, where owners of the aforementioned cars started reporting hearing strange noises coming from the gearbox, which lead them to believe that there may be a design flaw which wears the mechanisms inside it prematurely.
The culprit is VW’s latest twin-clutch setup, the seven-speed DSG7, which reportedly makes the ‘strange noises’ when shifting from 4th to 3rd, 3rd to 2nd and 2nd to 1st, inside the car. However, outside, a different sound is audible, a ....llic and repetitive sound which is made when the car goes over speed-bumps. Whatever it is, it sounds serious, especially since owners first began to hear it “a few weeks after delivery” (of the car) - nothing should wear out that quickly.
Also, since the problem in China was never really solved, as they just increased the warranty coverage to 10 years, it will be interesting to see how VW handle this problem in a market very close to home - France. Furthermore, the angry group of French VW owners claim that Seat, Skoda and Audi drivers are also reporting the same problems, so If this report turns out to be accurate, it will spark further outrage and may dent VW’s famed ‘bulletproof’ reliability record.
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