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السلام عليكم,
الموضوع ده لمتابعة ما احاول التوصل اليه مع غبور مصر و هيونداي كوريا و جهاز حماية المستهلك اذا استلزم الامر.
طلبي او اعتقد طلبنا في هذه الحالة من ملاك السيارة الانترا 2012 MD هو الحصول على جهاز immobilizer داخل الضمان او مايعادله من امان داخل الضمان.
ولو في افكار تانية ياريت تشاركوني.
انا كلمت انسة اسمها نشوى عن طريق خدمة العملاء من الFacebook و المفروض انها متابعة معايا الموضوع. و كلمتني امبارح.
طبعا هما مهتمين اكثر بالوصول لصاحبة السيارة المسروق في الفيديو الشهير اكثر من حل للموضوع نفسه, وفهمتني ان في حد من المركز حيكلمني علشان نشوف حل .. طبعا مفيش حد كلمني من امبارح.
فده نص الرسالة الي بعتهولها الان و حبعت نسخة معدلة منه لهيونداي كوريا.
اسف نص الرسالة بالانجليزي.
وملخص الرسالة ان عيب على شركة زي هيونداي و توكيل زي غبور ينزلوا سيارة في 2012 و يعتبروا جهاز ال immobilizer اوبشن او كمالية ! طبعا مش حتكلم عن ال Airbags وال ABS ده موضوع منفصل يطول فيه الكلام.
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حوافيكم بكل جديد ان شاء الله في الموضوع.
الموضوع ده لمتابعة ما احاول التوصل اليه مع غبور مصر و هيونداي كوريا و جهاز حماية المستهلك اذا استلزم الامر.
طلبي او اعتقد طلبنا في هذه الحالة من ملاك السيارة الانترا 2012 MD هو الحصول على جهاز immobilizer داخل الضمان او مايعادله من امان داخل الضمان.
ولو في افكار تانية ياريت تشاركوني.
انا كلمت انسة اسمها نشوى عن طريق خدمة العملاء من الFacebook و المفروض انها متابعة معايا الموضوع. و كلمتني امبارح.
طبعا هما مهتمين اكثر بالوصول لصاحبة السيارة المسروق في الفيديو الشهير اكثر من حل للموضوع نفسه, وفهمتني ان في حد من المركز حيكلمني علشان نشوف حل .. طبعا مفيش حد كلمني من امبارح.
فده نص الرسالة الي بعتهولها الان و حبعت نسخة معدلة منه لهيونداي كوريا.
اسف نص الرسالة بالانجليزي.
Dear Ms. Nashwa,
I am still unable to reach Mrs. Nihal, And I have yet to receive a call from any of GB Service centers.
I don't want to tell you that 3 of my colleagues have parked their cars in a private parking area away from their homes daily since we saw that video.
If nothing is going to be done/announced from GB auto regarding this issue we are sadly going to pursue CPA (Customer Protection Agency) and or Hyundai HQ in Korea,as this is a shame that a company as large as GB auto, first of, fails to apply the most basic anti-theft solutions to their one of their most popular cars (The Immobilizer Option) and sadly considered as a luxury option added to High categories of the car, And then announcing or telling customers that there is a better anti-theft system available for installation (which itself declares the failure of the factory provided system) for a fee ! and turns out to be an inferior product !
I am not saying that cars should be theft proof ! even the most expensive cars get stolen we agree on that, but at least car manufactures try to make it HARDER for thieves to steal their cars! Not easier ! and certainly not in less than 2 minutes !
I know that the case I provided is yet to be studied, maybe it was a single incident or something, but still the fact and our problem is the "immobilizer" system, which I think (I don't understand much of car Technicalities) should be applied to our cars (Within the warranty) or an alternative system that applies the same sense of security.
And please understand that in the circumstances we live in, people are extreme in their reactions, and the publishing of this video or news surrounding the "easiness" of how Elantras MD are stolen! will spread fear and will hurt the car sales and of course Hyundai's and GB Autos Image in Egypt.
I am still unable to reach Mrs. Nihal, And I have yet to receive a call from any of GB Service centers.
I don't want to tell you that 3 of my colleagues have parked their cars in a private parking area away from their homes daily since we saw that video.
If nothing is going to be done/announced from GB auto regarding this issue we are sadly going to pursue CPA (Customer Protection Agency) and or Hyundai HQ in Korea,as this is a shame that a company as large as GB auto, first of, fails to apply the most basic anti-theft solutions to their one of their most popular cars (The Immobilizer Option) and sadly considered as a luxury option added to High categories of the car, And then announcing or telling customers that there is a better anti-theft system available for installation (which itself declares the failure of the factory provided system) for a fee ! and turns out to be an inferior product !
I am not saying that cars should be theft proof ! even the most expensive cars get stolen we agree on that, but at least car manufactures try to make it HARDER for thieves to steal their cars! Not easier ! and certainly not in less than 2 minutes !
I know that the case I provided is yet to be studied, maybe it was a single incident or something, but still the fact and our problem is the "immobilizer" system, which I think (I don't understand much of car Technicalities) should be applied to our cars (Within the warranty) or an alternative system that applies the same sense of security.
And please understand that in the circumstances we live in, people are extreme in their reactions, and the publishing of this video or news surrounding the "easiness" of how Elantras MD are stolen! will spread fear and will hurt the car sales and of course Hyundai's and GB Autos Image in Egypt.
وملخص الرسالة ان عيب على شركة زي هيونداي و توكيل زي غبور ينزلوا سيارة في 2012 و يعتبروا جهاز ال immobilizer اوبشن او كمالية ! طبعا مش حتكلم عن ال Airbags وال ABS ده موضوع منفصل يطول فيه الكلام.
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حوافيكم بكل جديد ان شاء الله في الموضوع.
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