I am using to deal with AMAZON since 2005, it’s considered one of my favorite online suppliers, and they are very respectable.

One time I ordered books, my order was dispatched using the regular standard shipping method. It wasn’t delivered, I contacted them and they dispatched the same order again by DHL free of charge, I got it in 4 days and after 2 months I received the old order, I notified them about it. They informed me to consider the old order as a gift from them