يا جماعة حد يئول رأيه
رقم العضوية : 25894
تاريخ التسجيل : 22Nov2008
المشاركات : 52
النوع : ذكر
الاقامة : Cairo
السيارة: None
السيارة[2]: Yaris
الحالة :
I sent this mail to toyota egypt and i was thinking to send to toyota japan directly but didn't find their mail.
Sorry its in english but this is how they will show more respect!!
Please read and tell me what you think?
:
==================================
Dear Sir,
My name is Mohamed Elsebaie and i am from Egypt.
I am sending this to whomever feel he has responsibility for Toyota reputation and entitled to take actions.
You have 2 options, first: you can neglect this totally and then at this time, Toyota name will mean nothing to me,
and while this may seem trivial, but actually its not,
it resembles the falling down of the last idea of believing in greatness, quality, integrity and honesty manifested in one
word: Toyota. These are the most precious assets Toyota own.
And while also deciding that am not going to choose Toyota again in the future for me and not recommending to other people may seem trivial, again its not. it is against what you have been faithful and dedicated to while caring Toyota name and brand.
Second option is to show your care, to listen, and to take whatever the action you should feel appropriate with
Toyota name.
I have purchased Toyota Yaris 2007.
i know that it has 1300 CC & 92 HP engine from the ads made by Toyota Egypt all the time on different local newspapers.
then i found on Toyota Egypt website that the Yaris 1300cc engine is just 63 KW which means its only about 84 HP.
I tried calling Toyota Egypt many many times, with most of the time their auto answering system failing me or with
answering then diverting me to another branch then from an extension to another then to another and to another!
One of the technical guys who once answered told me the following incredible lines:
"Do you want to know exactly how much HP it is?
its 93 HP exactly at 4500 RPM almost!"
I told him how its 92 in your newspaper ads and how you are saying its 93 and how its 84 on your web site?!
And how he says "exactly" and "almost" together for confirming certain info and he seemed he knew nothing!
then he gave me another extension to call!
and then no answer as usual or when they do they say hold on then end the call from their side as if it is done
accidentally.
So much of lies, mean manners, non professionalism that i am really thinking to file a court complain against Toyota Egypt or at least contacting the Headquarters directly in Japan.
I feel deceived & cheated by false ads from Toyota Egypt a partner of Toyota, pretending they are honest & the best.
i feel angry and i feel they are false.
they are liers and they are everything but Toyota morals & ethics.
I need a clear clarification from your side and i am really in great need to know that those lying folks
have got what they deserve.
Please do not neglect this and take reasonable action.
Thanks & looking forward for your reply.
Mohamed Elsebaie
=================================
رقم العضوية : 25894
تاريخ التسجيل : 22Nov2008
المشاركات : 52
النوع : ذكر
الاقامة : Cairo
السيارة: None
السيارة[2]: Yaris
الحالة :
يا جماعة حد يئول رأيه
رقم العضوية : 14841
تاريخ التسجيل : 16Jul2008
المشاركات : 93
النوع : ذكر
الاقامة : Egypt
السيارة: Volks Wagen
السيارة[2]: Toyota Yaris
دراجة بخارية: n6ne
الحالة :
did any one answer you ?! law yes tab send me their email 3shan ana 3andy showayet mashakel ma3ahom bardo !
رقم العضوية : 1041
تاريخ التسجيل : 19Jun2007
المشاركات : 44
النوع : ذكر
الاقامة : masr
السيارة: n
السيارة[2]: yaris
دراجة بخارية: n
الحالة :
well their official brochure says 92 HP - Gross
and it used to say 130 NM torque now its 120 in the newspapers !
رقم العضوية : 2316
تاريخ التسجيل : 25Sep2007
المشاركات : 16,640
النوع : ذكر
الاقامة : Nasr City - UAE
السيارة: Accent 2006
السيارة[2]: Megane II 2005/Megane II 2007
دراجة بخارية: لا يوجد
الحالة :
I guess they might not reply...........but who knows !!!!
anyway, it's a good letter of complain in deed.
There's one more action you can take if this is really important to you.
Do you have one of the ads in which they claimed that the car is 92 HP??
one dated before you buy the car & not after...........actually before you pay a down payment ?
If so you can go to the customer protection association or whatever it's name in english is
But You have to be 99% sure that you will get almost nothing..........but you will cause some problems to Toyota Egypt.
يا بلادى يا بلادى.........أنا بحبك يا بلادى
رقم العضوية : 73
تاريخ التسجيل : 21Apr2007
المشاركات : 1,458
النوع : ذكر
الاقامة : Benha - Alexandria
السيارة: -
السيارة[2]: -
الحالة :
send another one
-
but i think you should decrease the mail words and concentrate on the problem directly
-
There's is always a Limit,Don't Try breaking
رقم العضوية : 31817
تاريخ التسجيل : 01Feb2009
المشاركات : 4,715
النوع : ذكر
الاقامة : Cairo
السيارة: Bmw E21 1.8L 1977
السيارة[2]: Renault Logan 1.6L F/O 2010
دراجة بخارية: No
الحالة :
did they Reply U
خلوها تصدى وموديلها يعدى
[mtohg=null]http://i647.photobucket.com/albums/uu192/bishoy02010/651654076.jpg[/mtohg]
رقم العضوية : 19387
تاريخ التسجيل : 18Sep2008
المشاركات : 33
النوع : ذكر
الاقامة : Maadii
السيارة: سبيرانزا A113
السيارة[2]: ياريس
دراجة بخارية: no
الحالة :
انا برضةزيك كنت في التوكيل و ناقشتهم فقالولى انة اكيد هى 92 حصان بس معرفوش يجبوا مبرر حول انها فى الكتالوج 63 kw
عامةممكن نبعت نستفسر من تويوتا العالمية
جايز احنا غلط
رقم العضوية : 98
تاريخ التسجيل : 23Apr2007
المشاركات : 534
النوع : ذكر
الاقامة : cairo
السيارة: rio
السيارة[2]: yaris
دراجة بخارية: No
الحالة :
علي فكره أي إيميلات مع الشركه
يفضل أنك تذكر رقم الشاسيه و الموتور بتاع عربيتك في النهايه
وممكن كمان رقم التليفون
رقم العضوية : 25894
تاريخ التسجيل : 22Nov2008
المشاركات : 52
النوع : ذكر
الاقامة : Cairo
السيارة: None
السيارة[2]: Yaris
الحالة :
المفضلات